Reference

What You Agree To When You Play on yogeb

Every account on yogeb operates under a clear set of rules — covering how your data is stored, how disputes get handled, and what state-level access means for you.

State-eligibility rulesAccount data rightsPayPal, Venmo, Play+ transaction termsCookie and privacy policyDispute and contact process
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yogeb What You Agree To When You Play on yogeb
DATA AND ACCOUNT SECURITY

How yogeb Handles Your Account Data

Your personal and payment data is protected through SSL encryption on every session, whether you log in on mobile or desktop. We retain account records as required under applicable state regulations and our internal audit standards — not indefinitely, and not beyond what we need to run a compliant platform.

Cookie Controls

We use session and preference cookies to keep your account wallet and game history intact. You can adjust cookie permissions at any time through the settings panel in your account.

Data Retention

Account and transaction data is held for the period required by applicable state law. After that window, records are deleted unless an open dispute requires them to stay active.

Identity Verification

Before your first withdrawal — whether via PayPal, Venmo, or Play+ — we verify your identity using government-issued ID. This step protects your account from unauthorized access.

Change Requests

To update your registered name, email, or linked payment method, submit a request through live chat with your verification document ready. Changes take effect after our team confirms the match.

LEGAL CONTACT PATHS

How to Reach Us on Policy Questions

If you have questions about these terms — account eligibility, data rights, transaction disputes, or policy changes — our support team is the right first stop. We handle legal inquiries through the channels below, and we aim to respond to written requests within a reasonable window.

Team online

Live Chat

Start a live chat session from your account dashboard for fast answers on account terms, data requests, or payment disputes before escalating elsewhere.

Email Support

Send written policy or data-rights requests to our support email. Keep a copy of your message — our reply serves as the official record for any follow-up.

Account Help Center

The Help Center inside your account covers state eligibility checks, cookie settings, and step-by-step guides for submitting a transaction dispute.

Common Questions About Your Rights and Our Policies

If you did not find what you needed above, these questions cover the situations we hear about most — from data access to payment disputes to account closure.

Access depends entirely on your state's online gaming laws. We serve eligible states only. Check your account dashboard for a real-time eligibility confirmation tied to your registered location.

Send a written request via support email or live chat. We will compile your account and transaction records and deliver them through your registered email within the timeframe required by applicable law.

Closing your account stops active data collection. We retain transaction and identity records for the period required by state regulations, after which they are deleted from our systems.

Contact our support team first — through live chat or email — before opening a dispute with PayPal or Venmo directly. Our transaction log is the primary reference point and usually resolves discrepancies faster.

We send notice to your registered email before any material policy update takes effect. Continuing to use your account after that date means you accept the revised terms.

Yes. Submit a deletion request via email or live chat. We will remove data not required for legal or audit retention, and confirm the deletion in writing once it is complete.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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